Which of the following is NOT a focus during the Annual Gatekeeper and non-aquatic certified staff training?

In the context of the Annual Gatekeeper and non-aquatic certified staff training, the focus areas typically encompass emergency procedures, role responsibilities, and customer service expectations. These components are essential for ensuring that all staff members are well-prepared to handle various situations that may arise during their duties, particularly in roles related to facility safety, guest interactions, and operational efficacy.

Aquatic life-saving techniques, however, are specifically tailored for aquatic staff, such as lifeguards, who are directly responsible for water safety and rescue operations. Therefore, this topic would not be included in training for non-aquatic certified staff, as their responsibilities do not involve performing such techniques. This delineation highlights the importance of role-specific training in ensuring that all staff members are equipped with the necessary knowledge and skills suited to their duties.