What should be done if a media representative claims to have permission to attend the facility?

The appropriate course of action when a media representative claims to have permission to attend the facility is to confirm and document their visit in the log book. This step is crucial because it ensures there is a record of their presence, which can protect both the facility and the staff in case of any disputes or misunderstandings regarding the visit. Documenting the visit helps maintain transparency and accountability and provides a reference for future interactions with media representatives.

While allowing immediate access might seem reasonable, it neglects the need for verification of the permission, which is essential for security and protocol adherence. Asking them to leave or reporting them to higher authorities without verifying their claim could be seen as unprofessional and might hinder communication between the facility and the media. These actions could lead to negative perceptions or conflicts, making verification and documentation the more responsible choice.