What protocol should the in-charge person follow at the facility when emergency vehicles arrive?

The appropriate protocol when emergency vehicles arrive involves assisting in controlling the crowd. This action is crucial for several reasons. First, it ensures that emergency responders can access the scene quickly and efficiently without any obstructions. By managing the crowd, staff can help maintain a safe environment, reducing the risk of panic or chaos that can occur in such situations.

Additionally, controlling the crowd can help protect the privacy and dignity of those involved in the emergency. It allows for a more organized approach to addressing the incident at hand, which can be critical for both the safety of patrons and the efficacy of the emergency response. This focus on crowd control fosters a calm atmosphere, allowing staff to direct patrons appropriately, ensuring that they are safe and that the emergency responders can do their jobs effectively.