What action should be taken after a patient has been transported to EMS?

Informing the family of the incident is crucial because it ensures that loved ones are kept updated about the patient's wellbeing and any actions taken during the situation. Open communication helps establish trust and can alleviate anxiety for the family, who may be worried about the patient's condition. Keeping the family informed allows them to understand the circumstances surrounding the incident, which is important for their emotional support and decision-making process.

In this context, other actions like closing the facility, contacting the media, or starting maintenance might not address the immediate concern of the family who could be anxiously waiting for news about their loved one. These actions may be relevant later but, following the incident, the focus should ideally be on supporting the family first.